Return & Refund Policy – TechZee Shop

Last Updated: June 2026

At TechZee Shop, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Return Eligibility

You may request a return or exchange within 7 days of receiving your order if:

• The product is damaged, defective, or incorrect.
• The product is unused and in its original packaging.
• All accessories, manuals, and packaging materials are included.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Products damaged due to misuse, negligence, or improper handling.
• Used products or products without original packaging.
• Products damaged after delivery.
• Clearance, sale, or promotional items (unless defective).

Return Process

To initiate a return:

1. Contact us within 7 days of receiving your order.
2. Provide:
   • Order Number
   • Customer Name
   • Contact Number
   • Reason for Return
   • Photos or videos (if applicable)
3. Our support team will review your request and provide return instructions.

Refund Policy

Refunds are only issued when:

• The product received is defective or damaged.
• The wrong product was delivered.
• The requested replacement item is unavailable.

Once the returned item is received and inspected, we will notify you of the refund approval status.

Refund Processing Time

• Approved refunds are processed within 7–14 business days.
• Refunds may be issued through:
  • Bank Transfer
  • Easypaisa
  • JazzCash
  • Other approved payment methods

Exchange Policy

If you receive a defective or incorrect product, we will arrange an exchange subject to stock availability.

Shipping Charges

• If the return is due to our mistake (wrong or damaged item), return shipping costs will be covered by TechZee Shop.
• For customer-requested returns, shipping charges may be deducted from the refund amount.

Order Cancellation

• Orders may be cancelled before shipment.
• Once an order has been dispatched, cancellation requests may not be accepted.

Contact Information

For return, refund, or exchange requests:

TechZee Shop
📞 WhatsApp: 0316-0549247
📧 Email: techzeshops@gmail.com
🌐 Website: https://techzee.store/

We appreciate your trust in TechZee Shop and are committed to providing a smooth shopping experience. 😊